Privacy Policy

The Lozano Law Firm, PLLC Privacy Policy

Effective Date: August 5, 2024

This Privacy Policy (“Policy”) applies to all visitors, users, and others who access the Lozano Law Firm, PLLC (“Company,” “us,” or “we”)’s website, located at https://pip.abogadolozano.com/ social medial platforms, forums, and services (“you” or “consumers”). This Policy is intended to comply with privacy laws, including the California Privacy Rights Act as amended (“CPRA”), and any terms defined in the CPRA have the same meaning when used in this Policy. This Privacy Policy provides information on how we collect and process your personal data, including any data you may provide through our website when you sign up to register, purchase a product or service, request information, or otherwise access the website.

1. NOTICE AT COLLECTION

PLEASE NOTE THAT OUR WEBSITE, FORUMS, SERVICES, AND PRODUCTS ARE NOT OFFERED FOR USE OR PURCHASE BY PERSONS UNDER THE AGE OF 18.

We do not knowingly collect data relating to children.

2. DATA WE COLLECT

Personal data, or personal information, means any information about an individual from which that person can be identified. Personal Data does not include the following:

Publicly available information from government records.
Deidentified of aggregated consumer information.
Information excluded from the CPRA’s scope.

We may collect, use, store and transfer different kinds of personal data about you which we have defined as follows:

Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.

Contact Data includes billing address, delivery address, email address and telephone numbers.

Payment and Purchase Data includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website or application.

Profile Data includes purchases or orders made by you, your interests, preferences, feedback and survey responses.

Usage Data includes information about how you use our website, application, products and services.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We have set out below, in table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you require details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

Retention Period

To register you as a new customer

(a) Identity

(b) Contact

Performance of a contract with you

For as long as the Company has a business need or is legally required to maintain such information.

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

(a) Identity

(b) Contact

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

Same as above.

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Identity

(b) Contact

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

Same as above.

To enable you to partake in a prize draw, competition or complete a survey

(a) Identity

(b) Contact

(d) Usage

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

Same as above.

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity

(b) Contact

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise)

(b) Necessary to comply with a legal obligation

Same as above.

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

(a) Identity

(b) Contact

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

Same as above.

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

(a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

Same as above.

To make suggestions and recommendations to you about goods or services that may be of interest to you.

(a) Identity

(b) Contact

(d) Usage

(e) Profile

(f) Marketing and Communications

Necessary for our legitimate interests (to develop our products/services and grow our business)

Same as above.

Financial Data

Financial Data includes bank account and payment card details. We do not collect any Financial Data about you. We conduct all online purchases through a secure, third-party payment processor. If you are interested in how they use and store data, please contact them directly.

3. HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact, and Payment and Purchase Data by filling in forms or by corresponding with us by mail, telephone, email or otherwise. This includes personal data you provide when you:

purchase our products or services;
create an account on our website;
subscribe to our service, mailing list or publications;
request marketing to be sent to you;
conduct calls with us;
inquire as to entering into an agreement for provision of legal services;
enter a competition, promotion or survey; or
give us feedback or contact us.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. This Personal Data is collected by using cookies, server logs and other similar technologies to measure how users interact with our website, application, and services.

4. HOW WE USE YOUR PERSONAL DATA

Most commonly, we will use or disclose your personal data in the following circumstances:

Where we need to perform the services or provide products.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.

Promotional Offers From Us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.

Third-Party Marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

5. DISCLOSURE OF YOUR PERSONAL DATA

We may share your personal data with the parties set out below for the purposes set out in the table above.

External Third Parties solely for a business purpose, such as service providers.
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

6. YOUR LEGAL RIGHTS

You may, depending on applicable laws, have the right to:

Request access to your Personal Data (commonly known as a “data subject access request”). This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.

Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request deletion of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Data to comply with local law. Note, however, that we may not always be able to comply with your request for deletion for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Persona Data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

If you want us to establish the data’s accuracy.
Where our use of the data is unlawful but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your Personal Data to you or to a third party. We will provide your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially consented to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please submit a request to the contact information below.

To process your request, we must verify your identity, or the identity of the person or entity acting on your behalf. We may also contact you to ask you for further information in relation to your request.

We strive to respond to verifiable requests within thirty (30) business days after receipt. If we require more time, or if your request is particularly complex or you have made a number of requests, we will inform you of the reason and extension in writing.

7. THIRD-PARTY LINKS

The Website may include links to third-party websites, plug-ins and applications. We do not control these third-party websites and are not responsible for their privacy policies. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. When you leave our website, we encourage you to read the privacy policy of every website you visit, especially if you have privacy concerns or requests.

8. OPTING OUT

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product or service purchase.

9. COOKIES

Our website utilizes industry standard analytics packages which gather limited information on visitors to our website automatically and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.

Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. We do not store personally identifiable information in cookies.

ANALYTICS AND PERFORMANCE COOKIES

We use analytics and performance cookies to collect information on our behalf about how visitors interact with the Website.

Cookie Name	Duration	Purpose
ss_cid	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cpvisit	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit	30 minutes	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvr	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt	30 minutes	Identifies unique visitors and tracks a visitor’s sessions on a site

You can manage your cookie preferences through your browser settings. Most web browsers automatically accept cookies, but you can modify your settings to decline cookies if you prefer.

Please note that disabling cookies may limit your ability to use certain features of our Website.

For more information about how Google Analytics collects and processes data, you can visit Google’s privacy policy at https://policies.google.com/privacy.

10. CHANGES TO OUR PRIVACY POLICY

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on our website and list the modification date. Your continued use of the website, products, or services following the posting of changes constitutes your acceptance of such changes.

11. CONTACT INFORMATION

If you have any questions or comments about this Policy, the data collection methods described here, your choices and rights regarding such use, or wish to exercise your rights under applicable law, please do not hesitate to contact us at: adminpip@abogadolozano.com